When will I receive the vehicle and driver details?
We will sms the vehicle number and driver details 2 to 4 hours prior to your departure time. In case you do not receive the same, pls call the customer care number
Do I have to pay the entire amount at the time of booking?
No. You need to make an advance of 20% of the total amount at the time of booking and rest of the payment on arrival at our office.
Are there any other charges that I have to pay?
The charges indicated in our website are the basic charges for renting a car from a particular operator type/operator.
What are the charges included in the cost?
Tolls, parking charges of air port and all the sightseeing places mention in the itinerary, driver’s daily allowance is included in the itinerary.
If a car doesn't reach a pickup point or is late, what do I do?
We ensure that the car reaches your pickup point before time. Our chauffeur calls the guest ten minutes before reaching the pickup point.
What will happen in case my flight gets delayed? Will the chauffeur wait for me? Will I be charged?
Yes, the Chauffeur would wait for you in case of flight delay. However waiting charges would be applicable.
How do I settle the balance after my journey?
Post the completion of your trip, the chauffeur will calculate the amount you owe him. You may have this verified from our customer care centre as well in case you have doubts/queries regarding the same. There are 2 modes available for settlement 1. Please deduct the advance amount that you have paid Sikkim Taxi Services from this and pay him the balance amount in cash to the driver/chauffeur for which he will give you a receipt. It is advisable to carry a printout of your booking and the advance amount collected on Sikkim Taxi Services In case of any dispute, pls call customer care
How do I Tip Drivers?
Looking at the following services you can tip your driver, quality driving, behavior, smartness and friendliness services provided by the drivers you can tip him. As tipping is a part of culture and every driver expect tips from the guest. You tip drivers to appreciate his work, encourage and motivate the Drivers to work harder and keep up the good work.